Over the years I have developed some very important skills that are necessary for any Key Business Executive. Below a small list of skills that I have developed and I am highly proficient at. Now since this is only a CV and not a complete documentary on my career. I am only going to provide a little understanding of my basic philosophy when it comes to these skills.  The following list is in no certain order.
 

• Team Work/Leadership: Without being to cliche’ I very much believe that it is true, “a chain is only as strong as its weakest link.” As a team leader and a manager it is our job to help the team understand the main goals and objectives. It is our job to help them develop the confidence, skill and motivation to achieve the objectives and goals as set forth and designed by the company but signed off by the team. It is up to the leader to lead not to push, the efforts of the team are always in direct proportion to the efforts of the coach. I believe that it’s important for a team to be united in one direction, to make sure that everyone is engaged and equally excited about the project. If you cannot get buy off from all team members, you will have a hard time being successful.
• Sales, Negotiator: It may seem odd to some that I have lumped the two together. However, what I have found over the years is that most “negotiators” most “sales” professionals are nothing more than problem solvers. They learn that people buy on emotion. Negotiating and Sales are the same thing understanding the persons needs and fulfilling them. Most people believe that its the features, advantages and benefits that sell clients I have found as soon as most sales people start selling what the client wants and not what they have to sell, their success increases.
• Sales, B2B & B2C: Understanding that there is a different in sales ttechniques between B2B and B2C is a very critical aspect. Its iimperative with B2B. Having spent 15 years contacting, contacting, supporting and training business I have found that I love this aspect best of sales. When it comes to sales I am more of the Farmer than the Hunter. I prefer to plant and nurture and have long term relationships with companies. Were some like to kill what they eat every month.mperative to relationship build on both but understanding the companies vision and direction is most important with B2C. Where understanding the person is most
• Superb Time Management: Effective time management has to be one of the greatest assets of a leader. It’s not about the system you use to manager your time it’s about making sure you prioritize the things that need to be done. All too often I find the employees that the first thing they do in a day is sharpen the pencils and empty the waste basket. Time management is about focusing on your goals and objectives and making sure that you do all you can each day to achieve them. One caution I have is burn out you must effectively manage downtime as well.
• Solid Communications Skills: Learning to communicate effectively is about two main issues.
  

1. Learning who you are communicating with: All too often people learn to communicate one way and one way only. If I am talking to a Sales man I have to learn to communicate in color, if I am dealing with an engineer I must communicate with Logic. If I am communicating with a programmer, all bets are off, I am being a little sarcastic here but programmers usually communicate on a micro level not on a macro level, you have to break things down for most programmers. Please don’t take exception with this if reading this as there are many great programs that understand the entire project. No to go on here but I have managed US based and foreign based developers and you need a different communication style for both as translation is sometimes tricky.  I have found that with developers in other countries you have to use very pure language as things sometimes get lost in translation if you don’t.    
2. Learning the best medium for communication:  Over the years I have learned how to communicate through different mediums. Sometimes to get things clear it is best to communicate through emails. Sometimes you must learn to communicate face to face or over the phone. I have always found that by voice is the best. Unless you are communicating with your children then I guess text is the way to go. Anyway you communicate you must keep in mind the one that is receiving the communication and their style and not yours.  

• Research & Development: The core to keeping up with the times and innovating for the future. R&D is a must for all businesses, whether it is developing a new product, creating expanded functionality. Staying with the times for sales and marketing all divisions of a company have to spend time with R&D. R&D go way beyond developing something new and innovative. They help you stay ahead of your competition and thus give you a platform for growth and improvement.
• Flexible & Adaptable:  You are either adapting or you are dying. In the modern business world, you have to set your sites on constant adjustments constant improvements.  Keep your eye on the future and adapt at the speed of instruction.  Learn to pick your battles based on your companies mission statement.  Learn that being flexible can be an advantage to you.  In the modern business world there is not a one size fits all.  However, be careful to never be flexible on your core values hold true to who you are.
• Problem Solver / Decision Making Skills: As a business owner I have learned that the buck stops here.  Decision making can be one of the hardest aspects of running a successful business, sometimes there is to much information sometimes not enough, many time to many people or not enough people and the worst is when to many people are emotionally involved.  I have had to learn that when there are important decisions to be made I get all the information I can from all the parties involved.  Then I analyze the decision as it relates to the core principles and objectives of my company, most times I have found that intuition will help me make the right decision after I have all the facts.  
• Client & Vendor Relationship: The core to a business is how they treat their clients and employees. Over a 20 year run my company had almost 10,000 customers with Zero Complaints and an A+ rating with the better business bureau.  Customer satisfaction was always top on my list. I have learned over the years the key to this is setting expectations upfront the under promising and over delivering.  When a client or vendor knows what to expect and they get more they are a client for life.  If you fail to set expectations upfront, or fail on your promises you have an liability to your company.
• Motivator / Speaker: Having had the opportunity to be a presenter at more than 50 live events I enjoy speaking in front of a crowd.  I realize that people must be entertained they must be involved. They have to leave your event feeling like they are better off for giving you that 30, 60 or 90 minutes. However, the problem with most events is that the excitement doesn’t last.  As a leader in an organization you have to create the sense of a cause.  Something that is greater than any individual and can only be accomplished by the group as a whole. Keep your team inspired and on the right track. Then and only then will you be successful.   
• Technology :  Technology grows to fast for anyone person to keep up with all aspects of technology.  I remember in the 90’s you could understand, Hardware, Software, Programing, Peripherals, etc., then we started to get into networking, and security, internet and advanced programing and security.  Now things move to fast. However, one must be willing to experiment to learn to understand. Although my main focus has never been technology, I like to say I have a Masters in the use of most software applications or I can figure them out fairly fast.  I have an associates in database, programing, networking, security, social media, etc., etc.  With a good foundation on all aspects I know I can get around almost anything.
• Cross Functional Skills:  That’s a mouth full.  But what I mean about this is I have had to learn to develop, management skills, marketing, sales, accounting, forecasting and projecting, technical, legal, sales and database.  I would have to say from the school of hard knocks I have a bachelor’s degree in most of these skills, and a masters in Sales and Management.